Idaho Criminal History Unit
      Thursday, May 25, 2017


Home

Logon

New Registration
------------------------
Contact Us

Criminal History Home Page

The Idaho Department of Health and Welfare conducts criminal history background checks on various classes of individuals who have access to, or provide care or services to children or vulnerable adults, as required by regulation. The criminal history background check is a fingerprint based check of state and national crime records and various registries.

TIP

Do not use your internet browser back button. If you do, you will lose all saved information that you may have already entered in the system.

Applicants:

Returning users: Use the username and password previously established in the system. If you are not sure if you already registered as an applicant, or, you cannot remember your username and/or password, please contact the Criminal History Unit for assistance.

First time users: Register as a new user in order to apply for a criminal history background check.

  • Click on the “NEW REGISTRATION” link on the left grey menu and register as an “Applicant”.

  • Create a user name and password. Your user name and password must be at least 8 but not more than 20 letters or numbers without spaces.

TIP
  • Please do not use special characters such as @, %, #, &, etc.
  • Please remember this user name and password – you will use it several times.
  • Passwords can be changed. Usernames cannot be changed. Please choose one that you will remember or safeguard it.
  • When registering, please provide an e-mail address. The password assistance feature of this website will send your password to your e-mail address.

  • Alternatively, if you forget your password, you may contact the Criminal History Unit to have it reset.

  • After registering as a new user, return to the home page and select “LOGON” in the left menu to begin the application process.

  • Once logged on, you will be able to do the following:

    • Complete the criminal history background check application

    • Print your application if needed

    • Submit the application or save it to complete at a later time

    • Schedule or re-schedule a fingerprint appointment

    • Check on the status of your background check

    • Print a clearance document once the background check is complete and you are cleared


Agency/Employers: Agencies/Employers must register before any prospective employees can apply for a criminal history background check. A successful registration results in the issue of an Agency id number by the Criminal History Unit.

  • Click on the “NEW REGISTRATION” on the left grey menu and register as an agency/employer.

  • Create a user name and password for your agency. Your agency/employer user name and password must be at least 8 but not more than 20 letters or numbers without spaces.


TIP
  • Please do not use special characters such as @, %, #, &, etc.
  • Please remember this user name and password – you will use it several times.
  • Passwords can be changed. Usernames cannot be changed. Please choose one that you will remember or safeguard it.

  • When registering your agency, please provide a phone number. If there are concerns with your registration the Criminal History Unit will use it to contact you.

  • Please make sure that you record and safeguard the agency/employer identification number and credentials. Share it only with those you trust in your agency.

  • If the password is lost or forgotten, you may contact the Criminal History Unit to have it reset or restored.

  • After receiving confirmation of a successful creation of the agency/employer username and password, return to the home page and click on “LOGON” in the left menu.

  • Logon as an agency/employer with the user name and password previously created, check the phrase “Logon as Agency/Employer”

  • Click on the link “MY PROFILE”.

  • Click on the button “SELECT SERVICES” to identify the types of services which your agency provides. Select the appropriate ones for your agency and click on the “Save” button. Your selections are the only ones that your applicants will be able to choose from when they apply for their background check. If in the future you need to add or delete services, please contact the Criminal History Unit for assistance.

  • Click on the “SELECT CONTACTS” button to identify the contact information of the individual(s) who should receive updates and information about an employee’s criminal history and background check. This will include e-mail notifications about employee application status. If your agency has multiple locations, multiple contacts may be identified. Applicants must select the appropriate contact person when applying for a criminal history background check in order for the right contact to be notified.

  • After the Criminal History Unit reviews your agency registration request, it will contact you to confirm the registration and issue your agency/employer identification number. If your registration request is denied, you will also receive notification of such action.

  • Once approved, the employer profile now displays the assigned employer identification number. Give this number to your employees to use when completing a criminal history background check application.

  • Logging on to the criminal history system will allow an agency/employer to:

    • Find applicants
    • Monitor background check progress
    • Schedule and re-schedule applicants’ fingerprint appointments
    • Print background check applications
    • Print clearance documents
    • Print/view a report listing applicants attached to your agency


Step 1: LOG ON AS THE APPLICANT
  • Use the username and password created during your registration. If you have been in this website before, please do not re-register.
  • If you have forgotten your password, you can use the password assistance feature on the website by clicking on the link provided at the log on prompt. This will send the password to the e-mail address that we have on file for you.
  • If you do not know your username and password, you must call us at 1-800-340-1246 for assistance
NOTE:
Agencies cannot initiate a person’s background check under the agency logon credentials. Please have the applicant use their own credentials to apply for and complete the background check

Step 2: GATHER NECESSARY INFORMATION


Prior to applying, you will need to know specific information to include:
  • Agency/employer Identification Number
  • Any arrests, convictions or citations
  • Probation or parole information
  • Involvement with child protection or adult protection investigations
  • Driver’s license information
  • What type of services you will be providing which require a background check (check with your agency/employer to be sure)

Step 3: COMPLETE AND SUBMIT AN APPLICATION

After clicking the "Complete Application" menu item to the left, follow the directions on each page and complete all necessary questions. When you are satisfied that your form is complete, click the SUBMIT button at the bottom of the page.

Step 4: SCHEDULE FINGERPRINT APPOINTMENT (OR MAIL FINGERPRINTS AND APPLICATION)

After submitting your application, the buttons at the bottom of your last page will give you the option of choosing to schedule your fingerprint appointment at a DHW location, or mailing in your fingerprints and application

Step 5: PRINT THE APPLICATION AND STATUS PAGE

Employees of an Agency/Employer:
The final step for you is to print your background check Application itself. This is especially important if you are an employee of a provider. Printing the application will allow you to get it notarized. You can only start working once your agency/employer has reviewed your application and they have kept the original or a copy of it in their files. You only have 21 calendar days to work once your application is signed and notarized without the Department receiving your application materials and your fingerprints. You may not work beyond those 21 days if we have not received those materials and fingerprints. If your application materials and fingerprints are received by the Department, you may continue to work without interruption.

Printing your status page helps your agency/employer monitor the progress of your background check. You may do so if you wish to have a reminder of your appointment.

Applicants for Department licensure or certification:
If you have made an appointment to be fingerprinted by us, you are not required to print the application. Any documentation will be printed for you if needed at the time of your appointment. If you are mailing your background check materials to us, please follow the mailing background check process described elsewhere on this site.

You may print the application status page if you wish to do so. This page is not required to process your background check.

Fingerprint Locations: After completing an application, appointments may be scheduled online, or you may call the Central Criminal History Unit toll free number at 1-800-340-1246, and we will assist you with scheduling an appointment at the following locations.

Northern Idaho
Coeur d' Alene
1120 Ironwood Dr
Coeur d’Alene, ID 83814
 
Lewiston Moscow
1118 F Street, 1st Floor 1350 Troy Highway
Lewiston, ID 83501 Moscow, ID 83843
*Closed Wednesdays *Wednesday By Appointment Only
Southwestern Idaho
Boise Westgate #1 Boise Westgate #2
1720 Westgate Drive, Ste A-2 1720 Westgate Drive, Ste A-2
Boise, ID 83704 Boise, ID 83704
   
Nampa Mountain Home
823 Park Centre Way, Entrance 1 2420 American Legion Blvd
Nampa. ID 83651 Mountain Home, ID 83647
*Alternating Fridays By Appointment Only
   
Twin Falls Burley
601 Pole Line, Suite 3 2241 Overland Ave
Twin Falls, ID 83301 Burley, ID 83318
*Closed Wednesdays *Alternating Wednesdays By Appointment Only
Eastern Idaho
Pocatello Idaho Falls
1070 Hiline, Suite 265 150 Shoup, 3rd floor RM 353
Pocatello, ID 83201 Idaho Falls, ID 83402
*Closed Thursdays
Rexburg
333 Walker Drive
Rexburg, ID 83440
*Thursdays By Appointment Only

The Department’s fingerprint based criminal history background check is transferable to other agency/employers and some agencies for up to three years from the date of completion. If an agency/employer elects to use a background check within three years, the agency/employer must do this:

Request a transfer of the completed Department background check through the Criminal History Unit

Print and review the Notice of Clearance upon confirmation that the transfer was completed

Complete a background check of Idaho State crime records through the Idaho State Police, Bureau of Criminal Identification within 30 days of the transfer. The agency/employer must use the Non-criminal Justice Criminal History Records Check Request form for which the link appears below in order to request this information.

  • The agency/employer should request that the completed form be returned to him/her and must review any information found for disqualifying offenses or relevant records which may affect client health or safety.
  • Agencies/Employers print the Non-criminal Justice Criminal History Records Check Request form (click on link below).
  • Complete the form requesting a search of the Idaho State records on the prospective employee or applicant and list the agency/employer as the requesting company.
  • Have the prospective employee or applicant sign the form to allow a search of records for more than 12 months.
  • Mail the request, along with the required fee to the Idaho State Police, Bureau of Criminal Identification. For information on the current fee, please contact the State Police.
  • The Idaho State Police response will identify either that no records were found or will attach any records found.
  • Review any records found and make the appropriate client safety, employee hiring or licensure decision.
  • Maintain a copy of the returned request for the agency/employer’s records as well as the Notice of Clearance.



Idaho State Police - Criminal History Request Form can be found here.


  Every application submitted for a Department criminal history background check must have an agency/employer registered with the Department and must use the four digit agency/employer identification code when applying.
 

Agency/Employer Screening of Applicants
Those Agency/Employers of providers, contractors, or day care workers are responsible for screening applicants prior to them submitting an application for a criminal history background check and for making employment and client safety decisions. In addition, agency/employers are responsible for reviewing the results of the background check with their prospective employees and making hiring and client safety decisions. For employees of providers, contractors, or day care centers, the Department will only review the background check results against the list of disqualifying offenses. If a disqualifying offense is found, the Department will issue a denial. If other crimes are found, the Department will issue two clearance letters. One letter will be published to the applicant and will list all crimes found and any other relevant records or findings. A second letter will be published to the agency/employer and will list all crimes disclosed by the applicants, crimes found through state or other public records and other relevant findings. The agency/employer letter will identify if other crimes were found and it is the agency/employer’s responsibility to obtain this information from their employee. This can be accomplished by having the employee print the clearance letter only. During the background check process, the Department also reviews these applicants against the adult and child protection registry and may issue a conditional denial if a relevant record is found.
 

Agency/Employer Responsibilities
  • Register as an agency/employer in the criminal history system. Select appropriate contact person(s) and select the types of services provided by the agency/employer.
  • Screen applicants prior to initiating the background check.
    • Identify if any disqualifying offenses are listed, or other offenses the agency/employer feels are relevant records that may pose a risk to the health or safety of clients.
  • Provide prospective employees with the agency/employer identification number assigned by the criminal history system, the contact person’s name, and the types of services they are going to provide that require a criminal history background check.
  • At the agency/employer’s discretion, an individual may be allowed to provide services once the application is signed and notarized, and the agency/employer has reviewed the application for any disqualifying offenses or other relevant records.
    • Ensure timeframes are met. Fingerprints are required to be submitted to the Department within twenty-one (21) days of signing the application and having it notarized.
  • Agency/employers are responsible for reviewing the background check results by reviewing the agency/employer letter and if necessary, obtaining additional information from the applicant. The Department will only issue a denial if a disqualifying offense is identified, or may issue a conditional denial for a valid finding on the child or adult protection registry. The agency/employer is responsible for making all other employment and client safety decisions.
 

Ensuring all employees complete the Department criminal history background check or the Idaho State Records Check.
At the agency/employer’s discretion, the Department’s criminal history background check is transferable if the individual changes agency/employers for up to three years from the date of completion. If the agency/employer elects to use a previous background check, the agency/employer is required to at a minimum:
  • Contact the criminal history unit to verify the employee's background check is within the three year time frame and is valid.
  • Request the criminal history unit add the agency to the applicant's previous records. E-mail crimhist@dhw.idaho.gov In your e-mail include the agency/employer ID#, applicant's name and date of birth.
  • Complete a name based background check of Idaho only records through the Idaho State Police (see form and process under the Idaho State Records Check tab). Agency/Employers may elect to require a Department background check on an employee at any time.



Idaho's Child Protection Central Registry is mandated by the Child Protection Law. The Idaho Child Protection Central Registry is a list of the names of individuals for whom an incident of abuse, abandonment, or neglect of a child has been substantiated by Child Protection Services in Idaho. The Adam Walsh Child Protection and Safety Act requires all participating states to check any child abuse and neglect registry for information regarding any prospective foster and adoptive parent, and other adults living in a prospective foster and adoptive parent's home.

The Criminal History Unit responds only to Adam Walsh Act Child Protection Registry Checks that originate from states, United States possessions and territories other than Idaho. There is a $20.00 fee charged for each person’s registry check completed in response to these types of requests.

Adam Walsh Act requests must be sent to:

Mail:
Idaho Department of Health and Welfare
Criminal History Unit
1720 Westgate Drive, Ste A
Boise ID 83704


Fax:
(208)332-7991


E-mail(PDF format only, please)

crimhist@dhw.idaho.gov


Forms:
Idaho Procedures

Central Registry Release for Criminal History Unit


Requests for Idaho Child Protection Registry for reasons other than the Adam Walsh Act:

Requests for Idaho Child Protection Registry Checks for other purposes will not be processed by the Criminal History Unit. Those requests must be submitted to:

State of Idaho
Department of Health & Welfare
Family and Children Services
450 W State St 5th Floor
Boise, ID 83720

Guardian & Conservator Checks


Why do I need a background check?
The law now requires all persons appointed as guardians or conservators of individuals with a developmental disability and guardians for incapacitated adults to have a fingerprint-based Department of Health & Welfare background check.



NOTE:

This website is designed to complete background checks for employees of agencies and participants in certain Department of Health & Welfare programs. Any reference in this system to an “employee” or “employer” may or may not apply to you



Clearance:
For persons that are being appointed as Guardians and/or Conservators by the Court, the Department will not issue a pass or fail determination on the person. The Department will provide the person and the appropriate entity a copy of the background check results.

I had a background check in this system before. Can I use it?
Because of federal restrictions on the use and dissemination of criminal history obtained from the FBI, and the limitations of the law, any previous clearances obtained in this system cannot be used for the Guardian/Conservator appointment process.
By the same token, a Guardian/Conservator criminal history report produced by this website, cannot be used for employment or licensure/certification because it is not a Department clearance.

How much does it cost?
The fee varies. The current fee will be listed in your application status page. The fee is the responsibility of the person obtaining a background check.


Further questions?
Please click on the links below for copies of our brochure guides.

Guardian & Conservator Background Check Guide for an Agency/Employer
Guardian & Conservator Background Check Guide for an Applicant
Click the Form you would like to view
 
CHU Newsletter Vol I Issue 1
CHU Newsletter Vol I Issue 2
CHU Newsletter Vol I Issue 3
CHU Newsletter Vol I Issue 4
CHU Newsletter Vol II Issue 1
CHU Newsletter Vol II Issue 2
CHU Newsletter Vol II Special Edition
CHU Newsletter Vol II Issue 3
Criminal History Unit - A Report to our Citizens SFY2014
CHU Newsletter Vol II Issue 4
CHU Newsletter Vol III Issue 1
CHU Newsletter Vol III Issue 2
Website Username/Password assistance guide
CHU Newsletter Vol III Issue 3
CHU Newsletter Vol IV Issue 1
Criminal History Unit - A Report to our Citizens SFY2015
CHU Newsletter Vol III Issue 4
CHU Newsletter Vol IV Issue 2
CHU Newsletter Vol IV Issue 3
Criminal History Unit - A Report to our Citizens SFY2016

Mail-in Instructions


Persons that select the Mailing Fingerprints option for their Health & Welfare criminal history background check must complete the following process:

    1. The background check application must be completed in this website. Once the application is submitted, it must be printed entirely, signed by the applicant and notarized.
    2. Fingerprints must be collected in a Federal Applicant FD-258 fingeprint card. Most law enforcement offices should be able to provide you these cards. If they cannot, contact us at 1-800-340-1246 or, e-mail us at crimhist@dhw.idaho.gov, and we will send you the cards. We recommend completing two cards per person for best service.
    Please be aware that with this option you may have to pay additional fees to be fingerprinted directly to the agency that will fingerprint you. These additional costs are not covered in your background check fee payable to us.
    3. You must mail to us these three (3) items in an envelope that will prevent its contents from being folded, bent or rolled.
  • All pages of your original signed and notarized application (You must print it from the website) and,
  • The completed fingerprint cards and,
  • The applicable fee as displayed on your application status page. Or, your letter of authorization to invoice the agency. We accept checks or money orders. Please, make them payable to IDHW. Do not send Cash.

If any items listed here are incomplete or missing, the items received will be returned and we will not process the application. If the background check is for employment, and we reject the application, be aware that this could make your agency non-compliant with the time frames established in IDAPA 16.05.06. In most cases, employees have 21 days the date of notarization to get fingerprints to us. If the employee is non-compliant, we may contact the employer and ask for the person to be removed from work until we receive all the required materials.


Location for mailing these items is:

From: Northern Idaho; WA; MT

From: Southwest Idaho; CA; NV

From: Southeast Idaho; All Other States

Criminal History Unit
P.O. Drawer B
Lewiston, ID 83501

Criminal History Unit
601 Pole Line, Suite 3
Twin Falls, ID 83301

Criminal History Unit
1070 Hiline
Pocatello, ID 83201

If you have any questions about the criminal history process, please call the central criminal history unit toll free at 1-800-340-1246 or e-mail us at crimhist@dhw.idaho.gov


Click here for instructions on completing the fingerprint card.